It's still good!
Location - great, clean hotel with professional and friendly staff. Mr Witek still there and still helpful. Also, Destiny and Jabeen were very helpful too.
I look forward to returning as I always do.
Amazing service from Mahmoud and Adrian!!
Amazing service from Mahmoud and Adrian. Some of the best customer service I've ever received. Friendly and welcoming with some great knowledge of the area. I would visit again just to see them!! Thank you Mecure!
Good experiance given by Jasneet singh
Jasneet it's a realy nice guy and find solutions when you habe a problem. So friendly and he love beer, so much then I. He give good Tips for your London trip. Only a good men, realy competently, simply good.
Jasneet in reception was amazing
I suddenly had to make a booking because of the train strikes and Jasneet in reception was so nice and helpful to me, he guided me with the routes of trains and he made a booking for me at a very good price. I even signed up to be an Accor member from his suggestion and he was the best. I will surely come back again to this hotel because of the kindness shown by this gentleman.
Great Service by Jasneet
Mr Jasneet's service is exemplary and truly remarkable. My friend has forgotten to print a document as a requirement for her Schengen visa. We were in a hurry since her appointment is today. He was so kind, accommodating and helpful to print thus helping. We had a great time in the hotel and he saved my friend with his help and we will never forget the service provided by him.
Awesome servicefr
Mr. JASNEET was very courteous and very patient in helping us. My friend with a dilemma in printing her document for her Schengen Visa. He was very accommodating and kind enough to help us considering that today is my friend's appointment to the embassy and we are in a hurry for her appointment. He is truly remarkable and I recommend this hotel. The service is exemplary.
Wonderful staff and excellent service
Hello Team! Thankyou so much for wonderful service through out the stay. We called at reception and this guy named Asher. He guided us being very professional. At our arrival he welcomed us in a very friendly and polite manner. Overall stay was perfect. Jasneet was also there who supported us in every matter. Cheers to both! Will surely come back
Wonderful Service by Jasneet and Asher
Jasneet and Asher were extraordinary since we have arrived. Both helped us in every single query on time. I would recommend the guest to always ask for them as they are very friendly. I would also recommend the Managers to give Jasneet and Asher a raise for their wonderful service. Thanks, Regards, Latifa.
absolutely brilliant, we will be back again!
We checked in at the last minute to this hotel due to a sudden change of plans (we had booked into a well-known budget hotel round the corner and found that the facilities were extremely unhygienic and unclean). The staff at Mercure London Paddington hotel were absolutely fantastic, especially as we were rather stressed with finding a new hotel on a busy Friday night in London. They actually upgraded us to a sister hotel around the corner (Hyde park) and included some freebies during our stay. This made our stay in London so enjoyable, and it completely saved our trip. I cannot thank Kieran and Jessica at the two Mercure hotels (Paddington and Hyde park), you were absolute legends in our hour of need.
a good location and easy access to the tubdd we system.
good location for town
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Our rate £135, Booking.com rate £153