Reviews

Excellent hotel and staff

5 of 5 stars review on TripAdvisor - 23 Jan 2023

Asher and Jasneet at reception are best. Everything in the room is free, will come again. Best place in Paddington. Room service available. I arrived here for day use and relaxed. I would recommend everyone to visit!

by Kevin Andres S

Jasneet and Asher are good

5 of 5 stars review on TripAdvisor - 23 Jan 2023

Very welcoming staff, great service and wonderful location. Easy access to the underground and Hyde park. Great rooms, beautiful decoration and awesome breakfast service so you can fuel up for sightseeing all day

by Bruno B

Jasneet and Asher made my day

5 of 5 stars review on TripAdvisor - 23 Jan 2023

I came in afternoon with no booking and Jasneet made my new booking at very good price and I signed up for Accor membership and I got a free drink as well. Jasneet’s customer service was extraordinarily and I can’t thank him enough. Asher was very friendly too and I thank both of them for this.

by Jeffery Daniel Z

Sabrin and Jasneet were very helpful

5 of 5 stars review on TripAdvisor - 23 Jan 2023

I booked a reservation by mistake for 30th Jan but the staff helped me with this problem and amended this problem free of cost. Sabrin was so kind to me and Jasneet was very friendly and I loved the experience

by aziz emre g

Jasneet was very good

5 of 5 stars review on TripAdvisor - 22 Jan 2023

Hotel is very nice and perfect. I enjoyed my stay very much and Jasneet In the reception was great and i will come again because of him and tell my friends to come too. Room was nice and everything was good

by Mohamed A

Amazing service

5 of 5 stars review on TripAdvisor - 22 Jan 2023

I visited this hotel on a quick overnight stay as I had to travel the next day. Check in was extremely courteous by Tushin and Ashley. Room small, but ok for 1 night. Complimentary drinks appreciated. Can not comment on the breakfast as I had to leave early. I would stay again when stopping over in London.

by Franks

Convenient location

5 of 5 stars review on TripAdvisor - 13 Jan 2023

Had a room on the 5th floor, it was spotlessly clean. Food in the restaurant attached was very nice. Asher in reception was extremely helpful and friendly. A real gem to have in the hotel. Would be happy to recommend to a friend

by Laura D

Thanking Jasneet and Asher

5 of 5 stars review on TripAdvisor - 12 Jan 2023

Really big thanks for Jasneet and Asher because they are very professional in their job and also they are very helpful staff. Hoping for them the best wishes in their career. Also the hotel location is very amazing and close enough to paddington station.

by Mohamad A

Great trip

5 of 5 stars review on TripAdvisor - 12 Jan 2023

Jasneet and Monique were wonderful and very helpful. Was able to quickly get my room and on my way. Had a great time. Hope to visit London again in the future. Can't wait to stay at this hotel or other sister hotels soon

by Nolan T

JASNEET WAS THE BEST

5 of 5 stars review on TripAdvisor - 12 Jan 2023

Jasneet and Asher in reception provided an amazing check in experience and we are very happy because of this. i will come back again next year and i hope to see these guys still being around to make the place better. thanks

by Aysha