Reviews

Wery gooooooooooooooood

5 of 5 stars review on TripAdvisor - 24 Oct 2022

Great service in reception. And very Good location near By train station and metro. Very Easy to come to Airport and go to ExCell exhibition Center.
I will come again As soon As possible
I can recommend !!!!

Our normal hotel to catch Heathrow express to airport

5 of 5 stars review on TripAdvisor - 23 Oct 2022

We have stayed at this hotel over many years now. Mainly due to be able to walk in and out of Paddington station for Heathrow express, or now the Elizabeth line( half the price) this of course if either of them are working due to all the strikes when we were just there. Hotel good, restaurant attached. Nothing flash but has always been clean and surprisingly quiet for where it is. We always pay a bit more and get executive room. Staff are very helpful but they did seem to be in a bit of turmoil this time with 4 behind the counter trying to sort things out. Assume this was training someone. Room was not ready for an hour when we arrived but they did give us late checkout which worked better. They used to have a free coffee machine in reception which had broken down when we stayed in May, unfortunately never replaced.

Many Thanks to Narimah!

5 of 5 stars review on TripAdvisor - 19 Oct 2022

Narimah provided exceptional service this summer! She greeted me with a smile, kindly upgraded my room, and was an exceptional resource. Many thanks to her and the team for being gracious and exceptional hosts. Narimah treated me to a lovely stay!

Short end of trip stay

5 of 5 stars review on TripAdvisor - 13 Oct 2022

Excellent location and warm friendly staff.
I booked our last 2 nights of holiday due to location next to Paddington Station for easy trip to Heathrow.
On check in staff was very kind and explained our room and helped with one bag to elevator.
When passing through the lobby about an hour later, they asked if everything was good with the room.
Each time we passed the lobby always greeted with a smile and a hello.
Have stayed here 3 other times and each time met or exceeded expectations.
Prices are comparable with other hotels in the area. One bit of advice from my experiences, unless traveling alone do not book the smallest room.

MPO

9 of 10 stars review on Booking.com - 08 Oct 2022

Best location, good breakfast, modern style, clean, kindly staff.

Exceptional

10 of 10 stars review on Booking.com - 03 Oct 2022

Supportive, as my best mate had just finished the Marathon.
Very Helpful
Smiling
Accommodating

Mecure London Paddington Hotel is a great London accommodation!

10 of 10 stars review on Booking.com - 29 Sep 2022

This hotel was in the perfect location for access to traveling around London and getting back to Heathrow Airport. The hotel was beautiful with all necessary accommodations available. The room was perfect. Small, but had everything we needed. Bathroom had been updated. The staff were great and couldn’t do enough for us. Wonderful restaurants nearby.

Good staff

4 of 5 stars review on TripAdvisor - 28 Sep 2022

Stayed for a few nights in a high floor for business. Elevator was not working but guests were offered to take luggage up and down by the staff on check in which was a plus, as I struggle with steps they also managed to find me a room on a lower floor the next day.
Rooms are smaller than they show on the pictures on websites and a bit dated, but its not the staffs fault. Room had everything I needed, mini fridge, kettle, and I really enjoyed the bottle of shower gel/shampoo as it was a bottle attached to the wall, no fear of running out.
Quick call to reception on departure and a few minutes later my bags were taken down. All staff I met were friendly regardless of the hardship and treatment received by other guests.
I will come back here when in London again.

Above and beyond making for a fantastic stay

5 of 5 stars review on TripAdvisor - 25 Sep 2022

I have stayed in plentiful hotels in and around London this last year and haven't felt urge to leave a review.
But due to the fantastic customer service my girlfriend and myself received from the 1st second we arrived I feel it is warranted.
A special thank you to Sabrin in particular and the staff for going above and beyond in the recommendations you gave us and even booking a superb restaurant and arranging transport for my girlfriend's birthday.
Although the rooms are on the small size the hospitality experience was 5 star.

Exceptional

10 of 10 stars review on Booking.com - 24 Sep 2022

excellent location