Reviews

Got a complimentary late checkout!

5 of 5 stars review on TripAdvisor - 06 Mar 2023

Good Service and nice staff. Asher at the reception is humble. He provided me with late Check-out without any charges and a complimentary drink on arrival. He definitely needs an appreciation. Best of luck Asher for life!

Good Stay

5 of 5 stars review on TripAdvisor - 05 Mar 2023

Great stay in the hotel. The rooms were nice but different from the pictures on the website which is a bad thing to portrait. The staff in reception was lovely especially Jasneet Singh who was very nice in nature.

Jasneet Singh in reception made my day

5 of 5 stars review on TripAdvisor - 26 Feb 2023

The hotel was nice and my stay was average but while checking out Jasneet Singh in reception was so kind and he had a big smile on his face which was very appealing and it gave me such positive vibes that my day started great, Bless him

nice hotel, great location, brilliant staff

5 of 5 stars review on TripAdvisor - 26 Feb 2023

The hotel is in a good location very close to Paddington station with loads of places to eat and shop within walking distance. Had a good size room, plenty of amenities in the bathroom, big tv, nice minibar with complimentary water and soft drinks, large bed, soft robes and slippers. Staff were amazing, especially Kieran who couldnt do enough and gave us free wine cus our room wasnt ready when we arrived. We used the Frankie & Bennies restaurant attached to the hotel but got more for our money by using their menu rather than paying £14pp for hotel breakfast. The toilet was very low down, got woken up early by the rumble of trains underground. All in all id recommend this hotel and would stay here again.

Good staff in hotel

5 of 5 stars review on TripAdvisor - 24 Feb 2023

Stayed for just a night and my stay was delightful, I enjoyed every bit of it. The area is great and very convenient as it’s close to everything. Jasneet in the reception was very kind and helped me with first aid as I needed a Band aid.

Highly recommended

5 of 5 stars review on TripAdvisor - 22 Feb 2023

Great hotel, spacious and comfy. 5min walk from Paddington train station. Breakfast was fab at Frankie and Bennys next door too. Pillows comfy and the room was very clean. I would stay here again:)

Very friendly staff

4 of 5 stars review on TripAdvisor - 16 Feb 2023

In general the staff is very friendly. I want to highlight Asher's service, he is very attentive and empathetic with the guests. The location of this hotel is really good, close to everything and you have a thousand options of restaurants.

Jasneet in reception was marvellous

5 of 5 stars review on TripAdvisor - 15 Feb 2023

I spent three nights in this hotel in a double bed room and it was nice stay. Jasneet in reception was helpful and very good to talk to, My son and I wanted to click a picture and he help us take pictures as well.

Good Stay

5 of 5 stars review on TripAdvisor - 15 Feb 2023

I stayed here for 1 night and I loved it. The rooms were nice, and the location was just perfect, I was offered free drinks in the room and the staff was also very friendly specially Jasneet in reception.

Excellent service by Asher at front desk

5 of 5 stars review on TripAdvisor - 02 Feb 2023

I checked in here and they offered me free upgrade to a bigger room without any charges. It was very big and decorated. Asher from reception offered me this and was very kind through out the stay. He even helped to move my bags and is a true gentleman.