Reviews

Good Staff

5 of 5 stars review on TripAdvisor - 17 Mar 2023

Came for a Daily Use stay at Mercure London Paddington. I was early but Jasneet in reception helped me with an early check in and offered me Tea and cookies at the lobby. The stay was full of pleasure and hope to come again soon.

by Seb F

Brilliant stay Thanks to Mr.Jasneet Singh

5 of 5 stars review on TripAdvisor - 16 Mar 2023

Brilliant time spent in London. I wanted a room only for a few hours but nothing was available so Mr. Jasneet Singh in the reception helped me out and I actually bought the room for one night instead of day booking. I also signed up for Accor membership which he offered free of cost and he was amazing. I ordered Room service too and i loved my food. I will come here again.

by Muhammadu D

Lovely Stay

5 of 5 stars review on TripAdvisor - 16 Mar 2023

My stay was fabulous. Great rooms, very hygienic, good food at Franky’s and Benny’s and very lovely staff. Jasneet in reception was very kind and helped me store my bags after my checkout which was much appreciated.

by Adams A

Excellent Client service and Hospitality

5 of 5 stars review on TripAdvisor - 16 Mar 2023

Customer service is excellent, hospitality is remarkable. Jasneet attended to me and I am sure to come back again and again. Rooms neat, WIFI fast, easy access to train station even with the Tube Strike. 9.5/10 overall

by ayo b

Happy Stay

5 of 5 stars review on TripAdvisor - 14 Mar 2023

My stay was absolutely brilliant, young guy named Jasneet in the reception was very professional and made me feel amazing. The rooms of the hotel are really good according to the price and the location is good as well.

by Mark B

Nice service by Asher

5 of 5 stars review on TripAdvisor - 13 Mar 2023

I made a last minute booking. The hotels don’t have the room available due to excessive bookings but Asher at the reception helped me to get a room. He also provided me free upgrade with a complimentary drink voucher. Nice staff!

by Sue Bodman

Jasneet Singh in reception was marvellous

5 of 5 stars review on TripAdvisor - 13 Mar 2023

We have,a pleasant stay at this beautiful hotel and am very pleased with the service provided by Jasneet, he is very helpful in providing me an early check-in and he is a wonderful guy and I will come again from Singapore to this hotel

by Allan Chew

Mercure - a great choice

5 of 5 stars review on TripAdvisor - 13 Mar 2023

Monique gave great service. Hotel has great location and bed in comfy. In addition, Jasneet was superb in offering a time extension as needed. Thsnk you and highly recommend for anyone needing a night before a long flight!

by Elizabeth S, Hong Kong, China

Excellent Staff and Hotel

5 of 5 stars review on TripAdvisor - 12 Mar 2023

The staff in the hotel is commendable, extremely friendly and welcoming which would make anyone smile and cheer up. Jasneet Singh has been attending me for a couple of times now and i must say he’s excellent at it and he’s an amazing human being and i will keep coming to this hotel.

by Najeeb A

Asher Ali Nasir made my day!

5 of 5 stars review on TripAdvisor - 09 Mar 2023

I couldn't find a room for hotel, I came to London to meet my daughter. In London Mercure paddington this guy named Asher Ali Nasir is a day saver. He helped me got a good room with early checkin and comp breakfast. I loved his service and hotel benefits. Will recommend to others for sure!

by Robert Ebejer