Reviews

Marvellous treatment from Asher and Jasneet

5 of 5 stars review on TripAdvisor - 30 Mar 2023

Cheers to London Mercure Paddington for treating me like a family. I came here for a business trip and stayed there. On arrival Asher stored my luggage and told me to wait in lobby as rooms were not ready. He offered me coffee and snacks and made me really comfy as I was going through some tough time. Later Jasneet Singh helped me to get a room in no time. The room smelt nice and fresh. It was a pleasant stay.

by Rushil D

The Staff Deserve 10 Stars!

5 of 5 stars review on TripAdvisor - 30 Mar 2023

The staff at the Mercure are a joy! We had a bit of trouble with our room, and Sabine not only found us another room, but Roxana moved our luggage personally while we were out. Roxana was a joy from the very first day. We chatted about places to visit while she poured my wine (they have a great little bar in the lobby), and she is always cheerful and personable. I couldn't ask for a more lovely person to say hi to at the end of our day. The night manager (I've forgotten his name as I write this, but the initials are A.P.) was instrumental in offering suggestions for walking tours. He suggested Little Venice, and my son was so enamored we went back twice! All in all, you could not ask for nicer staff at the Mercure Paddington!

by AlyssaM803, Lansing, Michigan

Just Wow

5 of 5 stars review on TripAdvisor - 29 Mar 2023

I had a solo trip to London and I stayed at this hotel and I’m just Wow because the staff was so helpful. Jasneet in reception treated me so well that I couldn’t stop thinking about it even after I checked out. Such a young handsome lad showcasing the best of customer service.

by Aashima C

Jasneet at reception

4 of 5 stars review on TripAdvisor - 28 Mar 2023

Jasneet at the hotel reception was really helpful when I checked in. He made the process very smooth and I felt really welcome. He was also happy to deal with any queries I had during my stay at the hotel.

by Mary J, Bridgend, United Kingdom

Nice, clean hotel with friendly welcome from Asher and Jasneet!

5 of 5 stars review on TripAdvisor - 28 Mar 2023

Nice, clean hotel in a convenient location. The check in was very efficient thanks to Asher and Jasneet who made us feel welcome and at home. Very friendly and professional. The room is clean and well kept, especially considering other hotel experiences nearby. Choose this one rather than others close by! You won’t regret it. Highly recommended.

by worldcitizen012, London, United Kingdom

Asher helped me with early checkin

5 of 5 stars review on TripAdvisor - 28 Mar 2023

We arrived here for a friendly stay with friends. Asher at the reception is really kind since he give us early checkin without any charges and helped us with free drinks. He is loveable and charming guy to speak

by Kim K, Philadelphia, Pennsylvania

Excellent hotel

5 of 5 stars review on TripAdvisor - 28 Mar 2023

Excellent hotel and excellent staff. Jasneet in the reception was just amazing, he offered me a free early check in and even gave me free drinks. He was very professional and i loved the experience provided by him.

by Samantha S

Brilliant check in experience

5 of 5 stars review on TripAdvisor - 27 Mar 2023

Jasneet was very kind and helpful, pleasant staff, smooth check in and they allowed me to check in early. Nice modern hotel in a great location close to the station. I will definitely be rebooking stays in London with Mecure.

by Cara S, North Wales, United Kingdom

Asher is kind and nice hotel

5 of 5 stars review on TripAdvisor - 27 Mar 2023

I came here with my friends. Asher Ali Nasir is really kind receptionist who helped me with my bags, he didn’t make me wait and give me early checkin. He is a nice person as he elaborates every detail about hotel and was always there to help. Best place!

by Dream799703

Great location @ Paddington

5 of 5 stars review on TripAdvisor - 25 Mar 2023

Very good hospitality from Jasneet, the front desk. Very near to Paddington station and lot of restaurants near by. The location is great and impress in the cleanliness since the entrance. There a all day dinning restaurant just next to the hotel so never worried about starvation this trip lol.

by Ariya C