Reviews

Early checking provided by jasneet

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Jasneet was very helpful and easy to deal with. A very good service. Happy to recommend Mercure and Jasneet.Good location, easy travel, clean hotel, very nice restaurants nearby and great experience overall

by StephenBlac

Very good service byJasneet

5 of 5 stars review on TripAdvisor - 13 Apr 2023

The reception is busy. However, Jasneet made the check-in to be seamless. Great experience at the counter. He even offered to give me advice on the best possible means to get around. Requested for early check-in. Request was accommodated.

by Joshua I

Fab stay

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Jasneet is brilliant and he helped us out very well indeed very happy we are too so we will come back and have a lovely time here agains so yes please stay here it's fantastic and we love it all very much

by Paul T

Excellent reception service

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Outstanding welcome from Jasneet on arrival, very kind and courteous and felt very much at home. The perfect start to my visit to London in such a well-located hotel. I appreciated the solutions and the kindness shown.

by Martyn H

Very satisfied with the service

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Very nice ambience and very good staff especially Mr. Jasneet who was very warm and took care of us personally. The restaurant also has a large variety of food and the hotel is very close to the station.

by Aryan P, London, United Kingdom

amazing hotel ....

5 of 5 stars review on TripAdvisor - 09 Apr 2023

According to the location , it is the perfect for the business purpose .Each and every single staff was supportive but the one i dealt with the most was Jasneet and i really liked the way he was sensible and honest towards his duties when it comes to customer satisfaction. overall best range of prices and services

by Darshan, London, United Kingdom

Excellent choice for London

5 of 5 stars review on TripAdvisor - 08 Apr 2023

The location and facilities were perfect. Paddington Station is just 30 seconds away . Mr Ahmed at the reception was very courteous and gave us early check in. The staff at the desk were always helpful.The rooms were well equipped. The rooms even though small were perfect for a couple. If you are planning a visit to London, then this is the place to stay.

by BINU J

Amazing Hospitality, Great Location, Lovely Staff, Thank you Ahmed

5 of 5 stars review on TripAdvisor - 05 Apr 2023

Amazing location, right next to the Paddington station, lovely staff, a quick less than a minute check-in, Ahmed was very helpful, helped us with our bags through til the room, the room was a good sized compared to what you see in London, breakfast was yumm, overall a nice experience, would definitely come back when I visit London

by Teri M

Ahmed and Jasneet. Attending to me ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

5 of 5 stars review on TripAdvisor - 04 Apr 2023

Jasneet and Ahmed at the receipt ion was so friendly and willing to help, good costumer service, 10 stars ⭐️ I would give both smiling guys., The environment was also very clean and neat. I was offered coffee, tea and cookies 🍪 all for free, they two guys made sure I checked in fast and quickly 👏👏👏, I will come back.

by j N

Very good staff in this hotel

5 of 5 stars review on TripAdvisor - 03 Apr 2023

I have never had a better customer service ever in my life. Jasneet on the front desk is a gem of a person whose always ready to help. He’s a great talker and is very cool to talk to. I attended me very well and i must commend on this. The location of the hotel is good too

by Samantha C