Reviews

Outstanding value for money and comfort next door to Paddington Station

10 of 10 stars review on Booking.com - 19 Sep 2023

Hotel is is an exceptional location next to Paddington Station. Given this, it was very reasonably priced. I did not have high expectations going in, but after going from the small lobby and lift to my room, I was astonished at how large and comfortable it was. There were lots of nice touches too like free chocolates and refreshments provided. Being used to tiny rooms at terrible prices, this was five star value. Breakfast was provided in an adjoining restaurant and provided a large choice. Overall, this is going to be a regular choice for me as a place to stay going forward. I would like to say an extra word too on the friendly and efficient staff. Overall - highly recommended.

by Graham, Philippines

Very impressed

9 of 10 stars review on Booking.com - 09 Sep 2023

Normally stay @ the Hilton Paddington & the Mercure was just as good but cheaper. They let me in at least an hour early, gave me an upgrade without my asking. Comfortable bed, good shower & AC. Shiny clean. Very quiet. Staff very helpful- printed my boarding passes for me

by Jenny, Ireland

Elizabeth Line

8 of 10 stars review on Booking.com - 07 Sep 2023

Good location for the Elizabeth line. Close to bars, pubs and restaurants. Good a/c. Friendly check in lady who helped when something was missing.

by Daryan, United Kingdom

Very enjoyable stay in an excellent location.

9 of 10 stars review on Booking.com - 03 Sep 2023

Yes breakfast fine but coffee could have been warmer.

by Rosalind, United Kingdom

Very enjoyable stay in an excellent location.

9 of 10 stars review on Booking.com - 03 Sep 2023

Yes breakfast fine but coffee could have been warmer.

by Rosalind, United Kingdom

Staff friendly and helpful, location excellent room clean

8 of 10 stars review on Booking.com - 01 Sep 2023

Breakfast good, location excellent

by Annette, Australia

Very pleasent place to stay with great posiition, seviceand nice rooms

9 of 10 stars review on Booking.com - 01 Sep 2023

Pleasant staff, very polite and helpful.

by Peter, Australia

Jasneet was great

5 of 5 stars review on TripAdvisor - 30 Aug 2023

Amazing amazing service by Jasneet, he is a lovely guy and was great talking to him. He upgraded us and took very good care of us and my daughter liked him alot too haha. very good location and nice food also

by josh h

Great experience provided by Jasneet

5 of 5 stars review on TripAdvisor - 23 Aug 2023

My stay was great and I had a lot of fun. My stay was even better because of Jasneet Singh in reception as he upgraded us and gave bfk inclusive. He was very nice to us and he is probably the best hotel managers I have ever seen in my life and I have been travelling for 25 years

by Scot W

Great London Hotel

5 of 5 stars review on TripAdvisor - 23 Aug 2023

What a great location. Friendly helpful staff. Mr Witek was amazing, so helpful like having a caring uncle on hand. My bathroom has a bath, with shower over and that might not suit everyone. Paddington station so close, as were buses. Nice wee bar.

by Kerry S, Central Otago, New Zealand