Staff were friendly and professional
Staff were friendly and professional. Especially Balazs who assisted on the phone prior to my arrival and Abdul, Elena and Claudiu who made my stay both easy and enjoyable. Plenty of amenities and good sized rooms.
The rooms and the services is amazing !!
The rooms and the services is amazing !! Thank you so much to Elena, Claudiu, and Balazs for hellping me with the lovely kindness :))
Well located
Well located, comfortable and a good stay
A good choice if staying next to train station / major underground line.
Comfortable room with good facilities. Nice and friendly staff.
Stayed one night for business.
Stayed one night for business. Its location next to Paddington station is so convenient. The staff, including security, were really friendly and helpful. I was able to store my baggage there before and after my stay, which was very useful. I also appreciated the touches in the room itself, especially complementary small drinks, including Prosecco! The room was small but had a great view of Praed Street, once I’d worked out how to operate the stiff blinds.
The hospitality from the hotel staff
I recently stayed at Mercure Paddington and was incredibly impressed with the hospitality from the hotel staff, but especially from Simon and Frank. They went above and beyond to make my stay feel like home, from the cozy room amenities and providing extra pillows to mailing a postcard on my behalf. Their kindness and attention to detail made my visit memorable, and I am grateful for their exceptional care. Highly recommend!
A great hotel
A great hotel, friendly staff who remember your face and always ask how your day was. The rooms are small but clean. A great shower. A comfortable bed. The price was good, I'll come back here. Thanks
Perfect location. Straight off the train. All very neat and tidy with polite staff.
It was all very good. The staff were helpful. It was all very clean.
Perfect
I stay here very nice and clean and the staff are very friendly and specially Mr. Wetiek very nice and political. I will come back for sure when i been in London. I really appreciate thanks for everything. Hotel it s very clean people it s very nice.
Clean comfortable and the BEST location.
Lovely staff at front door and reception counter. Clean and comfortable. Perfectly located. Extremely close to Paddington Station, literally right beside it. No taxi needed.
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Our rate £135, Booking.com rate £153