Reviews

The hotel is very well located

5 of 5 stars review on Google - 23 Mar 2025

The hotel is very well located, it is practically inside the Paddington tube station, which makes day-to-day life much easier, as this station connects to all lines, has markets and shops and a gallery with bars and restaurants open at night. But the highlight of our experience was the excellent service. All the staff did their best to help us and two of them deserve special mention, the receptionist Isac and the receptionist Claudius. Isac helped me get tickets for the English championship final and was very helpful in directing me to the stadium and other tips. His effort and dedication to help was really nice. The receptionist became my son's best friend, being very friendly and helpful every time we passed by the reception. At the end of our stay, he helped us with our bags to the station. Only good memories. I recommend the hotel without hesitation and I hope that your experience is as good as ours.

by Matheus Schmidt

Wonderful

9 of 10 stars review on Booking.com - 22 Mar 2025

Mo in reception was the best. We went for a family reunion for my sister B day and he was really nice to her. Upgraded to a better room and some treats. He was also aware of the rest of the family arrival and made everything quick.

by Reyna, United Kingdom

hotel with good connectively

10 of 10 stars review on Agoda - 22 Mar 2025

amazing area to stay and very good connectivity of tube transport

by Nimit from India

Great location & Comfortable sleep

10 of 10 stars review on TrustYou Survey - 20 Mar 2025

The Mercure London Paddington Hotel is a four-star hotel in a prime location next to Paddington Station, offering easy access to Heathrow and central London. It features modern, well-equipped rooms with free Wi-Fi, comfortable beds, and essential amenities. While some rooms are compact, they are efficiently designed. The hotel has an on-site restaurant, a 24-hour gym, and meeting facilities. Guests appreciate the friendly and professional staff, ensuring a pleasant stay. With competitive rates, great service, and excellent transport links, this hotel is a convenient choice for both business and leisure travelers visiting London.

by Captain Souness

Great location by paddington station

5 of 5 stars review on Google - 19 Mar 2025

Great location by paddington station. Zack at the front desk was always helpful when I had any question or concerns. Claudiu had a pleasant and welcoming demeanor all day when entering and leaving the hotel.

by lendon lumsden

Lovely hotel stay

8 of 10 stars review on TrustYou Survey - 18 Mar 2025

Staff so nice would definitely recommend it. Would stay again

by Annie, Ireland

Comfortable Room and Bed. Ideal location for travellers.

5 of 5 stars review on TrustYou Survey - 17 Mar 2025

I love the comfort of the bed and its strategic locatiom in the heart of Central London.

by Ramson R. Ronquillo

Great experience

5 of 5 stars review on TrustYou Survey - 15 Mar 2025

Accessible communication for booking and enquiries 😁 Room was equipped with everything you could need. Comfortable, quiet, lovely staff available all the time 👌

by CB Cooper

Excellent location

4.5 of 5 stars review on TrustYou Survey - 12 Mar 2025

Nice hotel and friendly and helpful staff.

by Maria Isabel Cristovao

Good rooms, location is excellent

5 of 5 stars review on Google - 09 Mar 2025

Good rooms, location is excellent, Fantastic service at the front desk from ZAK and Mohammed, and the door security was very helpful guy, Claudia 👍👍 Highly recommend it for future stays

by Danny Mahoney