Reviews

Convenient Location

5 of 5 stars review on Google - 23 Dec 2024

"Convenient location, rooms are clean and worth the money, staff are helpful and friendly. Especially Frank, Claudio and Zak. Will definitely come back."

Very accommodating and friendly

5 of 5 stars review on Google - 23 Dec 2024

"Abdul was amazing. Very accommodating and friendly. Would definitely stay again. Thank you!!"

Well located; great welcome on arrival

5 of 5 stars review on TrustYou Survey - 22 Dec 2024

"The hotels well located for transport to central London. Staff very welcoming."

I had an extremely pleasant stay

5 of 5 stars review on Google - 20 Dec 2024

I had an extremely pleasant stay. My room was spacious and clean. The staff were very friendly, especially Abdul & Misheel on reception and Claidiu on the door. I would highly recommend.

Lovely service and staff

5 of 5 stars review on Google - 17 Dec 2024

Lovely service and staff especially Claudiu and Zakaria who helped me about the unworking socket at midnight.

Perfect Location

5 of 5 stars review on Google - 15 Dec 2024

None of the Reception staff are unfriendly. The rooms are really nice, but I only have happier memories thanks to the staff Claudiu and the Spanish f,,, spelling staff are so kind ❤️

Great hotel gave us a late check out free of charge

5 of 5 stars review on Google - 15 Dec 2024

Great hotel gave us a late check out free of charge , worked out great for us as we could wait in the comfort of the room until it was time to go to the airport.

The location of hotel is perfect

5 of 5 stars review on Google - 15 Dec 2024

The location of hotel is perfect. All of the staff in the hotel is very kind and considerable. Especially Mr. CLAUDIU helped me a lot with a kind smile

Exceptional Service and Spotless Rooms!

5 of 5 stars review on Google - 13 Dec 2024

Exceptional Service and Spotless Rooms! My stay here was fantastic, thanks to Claudiu at reception. He was incredibly welcoming, attentive, and went above and beyond to make sure I had everything I needed. The rooms were immaculate, reflecting the hotel’s high standards. Claudiu’s and team amazing service truly made my visit memorable!!

A wonderful stay at Mercure Paddington

5 of 5 stars review on Google - 11 Dec 2024

I had a wonderful stay at Mercure Paddington, and I can't speak highly enough of Claudiu, the concierge. From the moment we arrived, he made me feel so welcome. He was incredibly professional, offering helpful recommendations and ensuring that every detail of our stay was perfect. His warmth and hospitality really stood out and made the experience special. The hotel itself was lovely, with comfortable rooms and a great location.