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Our rate £135, Booking.com rate £153
Great stay
Stayed with friends for a few days while traveling through London. We booked Executive rooms as many reviews say that the other room types are horribly small and we wanted to be comfortable. Room furniture in some parts is dated.
The rooms were very clean and the Nespresso machine is a good touch. All the team we met were friendly and asked how we were or wished us a good day each time we passed reception.
Would definitely recommend.
Great stay, location was right next to Paddington so easy access for the train.
The staff at the hotel were extremely friendly and helpful.I accidentally left some items in the wardrobe which were forwarded to me after an email was sent.
Great location so close to Paddington and easy to get to the London sites via the underground.
In town with family for the Packers game
Very well located near (adjacent) to the Paddington Railway station. In fact, our room looked down upon the entrance and some construction going on next door. Neither caused any disturbance or noise.
The neighborhood is filled with restaurants and boutiques as well as the station itself. We had no trouble finding our hearts desire during our stay. The tube station is in the railway station which made for quick on and offs and up to our room pronto.
Some reviewers suggest that the rooms are small. Understood. But it did not hamper our experience. The beds were fine and 2 people per room got along fine. I would not hesitate to stay again, especially with front desk personnel like Roxanna who single handedly made the stay worthwhile.
Warm, nice and kind staff here
I would like to say thank you to the staff here, Asher and Diamond. I had left my phone on Bolt when I was on my way back to the hotel, so I was really anxious and frustrated. Asher and Diamond had comforted me so patiently and they provided me with several alternatives to contact the Bolt driver. They had shown me their sympathy and tried to understand my feelings. Eventually my phone was recovered. They were really helpful and provided an excellent service! Their service really satisfied me! Thank you very much!
Wery gooooooooooooooood
Great service in reception. And very Good location near By train station and metro. Very Easy to come to Airport and go to ExCell exhibition Center.
I will come again As soon As possible
I can recommend !!!!
Our normal hotel to catch Heathrow express to airport
We have stayed at this hotel over many years now. Mainly due to be able to walk in and out of Paddington station for Heathrow express, or now the Elizabeth line( half the price) this of course if either of them are working due to all the strikes when we were just there. Hotel good, restaurant attached. Nothing flash but has always been clean and surprisingly quiet for where it is. We always pay a bit more and get executive room. Staff are very helpful but they did seem to be in a bit of turmoil this time with 4 behind the counter trying to sort things out. Assume this was training someone. Room was not ready for an hour when we arrived but they did give us late checkout which worked better. They used to have a free coffee machine in reception which had broken down when we stayed in May, unfortunately never replaced.
Many Thanks to Narimah!
Narimah provided exceptional service this summer! She greeted me with a smile, kindly upgraded my room, and was an exceptional resource. Many thanks to her and the team for being gracious and exceptional hosts. Narimah treated me to a lovely stay!
Short end of trip stay
Excellent location and warm friendly staff.
I booked our last 2 nights of holiday due to location next to Paddington Station for easy trip to Heathrow.
On check in staff was very kind and explained our room and helped with one bag to elevator.
When passing through the lobby about an hour later, they asked if everything was good with the room.
Each time we passed the lobby always greeted with a smile and a hello.
Have stayed here 3 other times and each time met or exceeded expectations.
Prices are comparable with other hotels in the area. One bit of advice from my experiences, unless traveling alone do not book the smallest room.
MPO
Best location, good breakfast, modern style, clean, kindly staff.
Exceptional
Supportive, as my best mate had just finished the Marathon.
Very Helpful
Smiling
Accommodating
Exclusive Book Direct Discount
Lowest Prices Guaranteed Here
Our rate £135, Booking.com rate £153