Jasneet is amazing
Great location, easy to get to from Heathrow airport. Excellent service from Jasneet in reception when we arrived early after traveling from New Zealand. Quick and easy check in, friendly staff, good choice for a few nights in Lo don for a family of four.
Jasneet in lobby was great
Good location in London! just next to Paddington station, very convenience. Excellent and efficient service ! Jasneet was super helpful and kind with a big smile. Definitely will visit again. Highly recommended. I will come again soon and relax my vacation
Early checking provided by jasneet
Jasneet was very helpful and easy to deal with. A very good service. Happy to recommend Mercure and Jasneet.Good location, easy travel, clean hotel, very nice restaurants nearby and great experience overall
Very good service byJasneet
The reception is busy. However, Jasneet made the check-in to be seamless. Great experience at the counter. He even offered to give me advice on the best possible means to get around. Requested for early check-in. Request was accommodated.
Fab stay
Jasneet is brilliant and he helped us out very well indeed very happy we are too so we will come back and have a lovely time here agains so yes please stay here it's fantastic and we love it all very much
Excellent reception service
Outstanding welcome from Jasneet on arrival, very kind and courteous and felt very much at home. The perfect start to my visit to London in such a well-located hotel. I appreciated the solutions and the kindness shown.
Very satisfied with the service
Very nice ambience and very good staff especially Mr. Jasneet who was very warm and took care of us personally. The restaurant also has a large variety of food and the hotel is very close to the station.
amazing hotel ....
According to the location , it is the perfect for the business purpose .Each and every single staff was supportive but the one i dealt with the most was Jasneet and i really liked the way he was sensible and honest towards his duties when it comes to customer satisfaction. overall best range of prices and services
Excellent choice for London
The location and facilities were perfect. Paddington Station is just 30 seconds away . Mr Ahmed at the reception was very courteous and gave us early check in. The staff at the desk were always helpful.The rooms were well equipped. The rooms even though small were perfect for a couple. If you are planning a visit to London, then this is the place to stay.
Amazing Hospitality, Great Location, Lovely Staff, Thank you Ahmed
Amazing location, right next to the Paddington station, lovely staff, a quick less than a minute check-in, Ahmed was very helpful, helped us with our bags through til the room, the room was a good sized compared to what you see in London, breakfast was yumm, overall a nice experience, would definitely come back when I visit London
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Our rate £135, Booking.com rate £153