Reviews

Jasneet lifesaver 🙌🏻

5 of 5 stars review on TripAdvisor - 22 Apr 2023

Landed after a long overnight transatlantic flight after no sleep. Got to the hotel 3 hours before my check-in time, just to drop my bags off. Jasneet at reception could see how tired I was, so was kind enough to check me in 3 hours early, free of charge! Absolutely life saver, and so conveniently placed for my onward journey. Will stay again. Thanks

by Ryan R, Bridgend, United Kingdom

Perfect Hotel to stay

5 of 5 stars review on TripAdvisor - 21 Apr 2023

This is a great hotel with a very very nice location. it is in central London and very easy to go to the Heathrow airport as they have an express train. Jasneet in reception was very kind and i enjoyed talking with him.

by Sergio P

Very good staff in the hotel

5 of 5 stars review on TripAdvisor - 20 Apr 2023

I loved my stay from the start till the end, everything was well in order and was very good. Jasneet Singh in reception is a really fun guy and he made me feel very comfortable and it was amazing to see how he was the same with the guests next to me too. I liked him alot

by Susanne M

Friendly Staff

5 of 5 stars review on TripAdvisor - 19 Apr 2023

Excellent service, very nice staff by Jasneet Singh and Roxana Balan. The Hotel is within walking distance from the station, saved me taxi cost and time. They are very reasonable prices and there are lot of places around to grab a bite.

by Illugi G

Great service

5 of 5 stars review on TripAdvisor - 19 Apr 2023

Excellent location, right next to Paddington station and restaurants. Very convenient for getting anywhere on London and to Heathrow. Great service from Jasneet and Roxana! Very friendly and flexible. I will certainly come here again.

by Perttu K

Excellent great stay

5 of 5 stars review on TripAdvisor - 19 Apr 2023

Excellent place and good location easy for everything. I loved it. Nice peoples and they helped with everything. Thanks MERCURE for the reception and next time I will be there again. Jasneet in reception was very nice and helpful

by Tatiane S

Good Hotel at a nice place.

5 of 5 stars review on TripAdvisor - 19 Apr 2023

Nice Hotel, Jasneet from the reception was very friendly and helpful. We spend four days at the hotel and enjoyed it a lot. It is next to the Paddington station so also the transfer from the airport was quite easy

by Journey65493015930

Nice location!

5 of 5 stars review on TripAdvisor - 17 Apr 2023

Jasneet was very kind and check in super fast! Very convenient for Paddington Station and just right next Hyde Park. Really good location for business trip. Rooms were also good. I’ll book here again for sure.

by Ignacio L

Great Experience

5 of 5 stars review on TripAdvisor - 17 Apr 2023

I was checked in by Jasneet, he was superb. Extremely helpful and polite, after a long haul flight he was able to accommodate my early check in request. I highly recommend this hotel if you wish to stay in London.

by Chris H

Excellent Hospitality

5 of 5 stars review on TripAdvisor - 17 Apr 2023

Jasneet and Roxanna were super helpful at check in I already feel at home here The location of this hotel is perfect - can not get any closer to Paddington Station Will certainly stay here again

by Jeremy R