Reviews

The team at this hotel are lovely

4 of 5 stars review on Google - 16 Jan 2025

The team at this hotel are lovely , helpful, friendly and professional . Abdul , Claudiu, Mohamed and Misheel , nothing was too much for them and all done with a smile . The housekeeping staff were also great . The location is superb, but unfortunately for two people ...

by Karen (Moneypenny45)

Had some great help by claudiu.

4 of 5 stars review on Google - 16 Jan 2025

Had some great help by claudiu. All the staff are very nice and helpful.

by Anushi Gundecha

very good, staff very friendly

9 of 10 stars review on Booking.com - 15 Jan 2025

Location and Checkout

by Angela, United Kingdom

It suited my one night away.

8 of 10 stars review on Booking.com - 15 Jan 2025

It suited the location I needed. Right beside Paddington Station.

by Susan, Ireland

Customer service was exceptional

5 of 5 stars review on Google - 14 Jan 2025

Customer service was exceptional…. Claudiu, Julia and Abdul were really amazing and I totally enjoyed my stay here.

by Adesuwa Omoregie

It was soo good staying

5 of 5 stars review on Google - 14 Jan 2025

It was soo good staying here, Abdul, Julia, and Claudiu were the best things that happened to me. They made my stay memorable . I’d always recommend!!

by Mavis Opuwari

Great location

5 of 5 stars review on Google - 14 Jan 2025

Great location nearby Paddington station.

by Paul Laver

nice hotel with good location for train and metro

4.5 of 5 stars review on TrustYou Survey - 13 Jan 2025

didn't encounter any problems. The room was always neatly cleaned and the people at reception were very friendly and helpful.

by Bavo

Unbeatable location and amazing front desk staff

10 of 10 stars review on Booking.com - 13 Jan 2025

The room was small but ok for the purposes, if there were two people it would be too small I think unless you are very close. Location was perfect and is the main reason apart from the staff that I choose this hotel. Staff are amazing, all the front desk staff could not be more helpful.

by Carolyn, Australia

Supportive and helpful staff.

10 of 10 stars review on Booking.com - 11 Jan 2025

The staff were very helpful and understanding. They allowed me to get early check-in as I arrived after a long flight. They were very friendly. They also happily served my special requests during my stay.

by Al-muslamani, United Kingdom