Reviews

Exceptional

10 of 10 stars review on Booking.com - 29 Jan 2025

"Proximity to Paddington underground station, convenient entrance, elevator in the hotel. The area is within walking distance of the main attractions. Availability of a robe, slippers and other little things. Nice and polite staff. They treated us to prosecco and Ferrero Rocher sweets. I liked everything."

by Assel, Kazakhstan

The location is very good

5 of 5 stars review on Google - 29 Jan 2025

"The location is very good, the room was very clean and the staff very friendly and helpful. Special thanks to Claudiu who helped us with our luggage and Zak. We will definitely come back."

by Jose Peixoto

The room was clean and very welcoming.

5 of 5 stars review on Google - 29 Jan 2025

"I really liked the location. The staff is very friendly. The room was clean and very welcoming. The security guy Claudiu was very helpful giving us all the necessary information on how to get to different locations and helping us with our luggage. I must also mention Zak who was very helpful. Thank you for the accommodation. We will definitely be back"

by Rakesh Kumar

We felt very good.

5 of 5 stars review on Google - 29 Jan 2025

We felt very good. The room was very clean, the staff was very welcoming and friendly. Claudiu made our day better with his welcoming smile. We were helped with our luggage even though he works at security. Zak was very polite and welcoming. We will definitely come back. Thank you.

by Maulik Shah

Relaxing and convenient!

8 of 10 stars review on Booking.com - 26 Jan 2025

It was very close to Paddington station and all staff were friendly and welcoming. I was fortunate to get a free upgrade. My room was nice and a resent size. I sleep well through noise, but some may or like it as it’s SO close to Paddington. You can hear trains from your room. I got the breakfast which was at Frankie and Bennie just next door. You have choice of cooked breakfast, cereal and fruit. Worth the money and really central. I would Defoe d stay here again.

by Naomi, United Kingdom

Best service, room and staff!

5 of 5 stars review on Google - 25 Jan 2025

Best service, room and staff! The staff was very kind, polite and helpful especially Claudiu, Zak and Mohammed! Thanks so much!

by Tajeshwar Singh

Lovely from start to finish

10 of 10 stars review on Booking.com - 22 Jan 2025

Was given a free room upgrade and the whole experience was lovely.

by Adesuwa, United Kingdom

The Hotel, is just right next Paddington Station and underground

4 of 5 stars review on Google - 20 Jan 2025

The Hotel, is just right next Paddington Station and underground, has a lot of places for eat and drink. Reception staff it is very nice and friendly and open to help and give recommendations, I would stay again.

by Ana Lucia Guevara

They responded very kindly.

5 of 5 stars review on Google - 20 Jan 2025

They responded very kindly. I was also able to borrow an adapter. Zak and Claudiu were so kind! Recommended

by Kerr

Fantastic staff, great location, quiet rooms. All you need when visiting London

10 of 10 stars review on Booking.com - 20 Jan 2025

Great location, being so close to Paddington Station. Very easy to get across the city.

by Jessica, New Zealand