Reviews

Friendly and great location

9 of 10 stars review on TrustYou Survey - 06 Apr 2025

"Staying in Paddington on business and usually stay at the Hilton but decided to stay at the mecure instead. Found friendly staff, a lovely clean room and quiet in the evenings so slept well both nights."

by Mandy

Perfectly located for Paddington station with excellent transport links.

10 of 10 stars review on TrustYou Survey - 05 Apr 2025

"A smart hotel less than 5 minutes walk from Paddington station so is ideally situated for transport links by tube, bus and rail. A small, cosy and calm hotel which feels very safe and intimate and the staff were extremely professional, polite and so helpful - felt like personal service. I was staying as a lone female traveller so this was especially important for me. Unfortunately, I didn’t have time to use the gym on this occasion."

by Dee Guthrie

Great stay

10 of 10 stars review on TrustYou Survey - 05 Apr 2025

"The beds are comfortable, staff are helpful and it's a great location"

by Jenny

Very good room

5 of 5 stars review on Google - 05 Apr 2025

very good room, very good reception, the people were very nice and friendly

by Kemmachart Boonyachan

Outstanding Stay at Mercure Hotel Paddington

5 of 5 stars review on Google - 05 Apr 2025

Outstanding Stay at Mercure Hotel Paddington We had a wonderful experience at the Mercure Hotel Paddington in London. From the moment we arrived, we were warmly welcomed by the exceptionally friendly and attentive staff. Special thanks go to Oltita, Abdul, Hamza and Zak – their professionalism, kindness, and helpfulness truly made our stay memorable. They went above and beyond to make us feel comfortable and well looked after. The hotel’s location is simply perfect — just steps away from Paddington Station, making it incredibly convenient for travel throughout London and to Heathrow. Despite being so central, the hotel still offers a calm and relaxing atmosphere. Overall, we highly recommend the Mercure Hotel Paddington for its outstanding service, unbeatable location, and the genuine hospitality of its team. We will definitely be back!

by Simone Sauer

It was a great stay and in a very convenient spot

10 of 10 stars review on Booking.com - 02 Apr 2025

Everything was great but maybe a bigger refrigerator for the room. I’m not sure if other rooms have that

by Safiya, United States

Easy and comfortable option

8 of 10 stars review on Booking.com - 02 Apr 2025

It is is very well located just outside the station but it still quiet. The staff were friendly and helpful - and we arrived late at night. Room was clean, comfortable and they provided a small selection of drinks. We were only there for one night but it was a very convenient and comfortable option for us.

by Sara, United Kingdom

Excellent location friendly staff

8 of 10 stars review on Booking.com - 26 Mar 2025

Location & staff v clean.

by Marion, Ireland

The hotel is close to Paddington Station

5 of 5 stars review on Google - 25 Mar 2025

The hotel is close to Paddington Station, easily accessible on foot in less than three minutes. The hotel room was very comfortable. The hotel is also located next to a hospital, St. Marys Hospital.Very nice staff and also very accommodating.

by Kathy P.

Good location.

8 of 10 stars review on Booking.com - 25 Mar 2025

Favourable location. Fairly spacious family room for the price.

by Sophia, Netherlands